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UPS and Generator Maintenance

UPS Servicing

Every UPS needs to be serviced regularly to ensure that it is operating correctly and that its batteries are in good working order.  As a minimum, a maintenance contract provides reassurance of knowing that an engineer is available when needed. Some customers are content with a simple annual subscription which guarantees the availability of an engineer within a given timeframe. Others prefer a more comprehensive service. We address all needs.

Diesel Generators and Large UPS

For diesel generators, and for uninterruptible power supplies systems over 3kVA it’s normal practice to have an engineer check the equipment at least annually to change air filters, oil filters and oil where applicable, clean out accumulated dust and ensure correct running of the equipment.

During the visit, the engineer will check the output levels of different lines and signals. These are logged and compared with data collected on previous visits to identify any potentially faulty components so repairs can be undertaken prior to failure.

Maintenance Plans

There are a range of maintenance plans to suit every customer requirement from simple repair through to 24 hour 365 days a year service contracts with guaranteed response times to site.

A maintenance contract can normally be established very quickly. Where a unit is out of its warranty period we normally request that an initial pre-contract inspection visit is carried out prior to commencement. Once this is completed, a contract can be effective almost immediately.

Our basic maintenance scheme incorporates:

• Environmental checks
• Electro-mechanical checks
• UPS functional testing
• Battery assessment
• Provision of service sheets and documentation
• Recommendations for remedial work and improvements of current systems.

An agreement may include any of the following (and more besides!)

• Dedicated hotline 24 Hours a day
• Varying response time: 4 hours, 8 hours or Next Working Day
• Out of hours visits
• Remote Monitoring with regular reports
• Parts and Labour or call out only
• Routine preventative maintenance visits
• Upgrade of warranty

Supporting The Widest Range of Manufacturer Products

We have maintenance purchasing agreements with most major European equipment manufacturers; this ensures rapid availability of spares to our customers and comprehensive training for engineers. We are consequently a natural source of service for users who have multi-vendor equipment and require a single point of contact.

The UPS Systems service team can maintain, repair and support most brands of UPS and generators. Contact us for a quote for any unit. Manufacturers supported include: AEC, American Power Conversion (APC), Aros, AVK, Best Power Ferrups, Bori, BPC, Chloride Power Electronics, Cetronic, Claude Lyons, CPS, Cummins, Emerson, EPI, Errepi, Exide Electronics, Fiskars, FG Wilson, Galatrek, GE, Gresham Power Control, IMV, Invensys, Invertomatic, Liebert, Masterguard, Merlin-Gerin, MGE, MPL, Oneac, Pillar, PKE, Power Electrics, Power Electronics, Powernetics, Powerware, Riello, Rolls-Royce, Scorpion, Siel, Siemens, Silcon, Sicon, Socomec, Oneac, Victron, Watford Control and Galatrek products including GU, TST and MicroBak.

To discuss UPS Systems maintenance contracts, request service information sheets or pricing, please call our service team on 01488 680 500.